1. Introduction
This Privacy Policy ("Policy") describes how 777sd ("777sd", "we", "us", "our") collects, uses, stores, and discloses personal information in connection with the operation of the online gaming platform accessible at 777sd.app ("Platform"). This Policy applies to all users of the Platform, including registered account holders and visitors who access the Platform without registering ("Visitors").
By registering a 777sd account, accessing the Platform, or otherwise providing your personal information to 777sd, you acknowledge that you have read and understood this Policy and consent to the collection, use, and disclosure of your personal data as described herein. If you do not agree with this Policy, please do not use the 777sd Platform.
This Policy should be read in conjunction with the 777sd Terms and Conditions and Responsible Gaming Policy.
2. Personal Data We Collect
2.1 Information You Provide Directly
When you register an account, complete identity verification, or contact 777sd support, we may collect the following categories of personal data:
- Identity Data: Full legal name, date of birth, gender, and national identity card or passport number (where required for KYC verification).
- Contact Data: Registered Pakistani mobile number, email address, and residential address (city, province, postal code).
- Financial Data: Payment method details including JazzCash account numbers, Easypaisa account numbers, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), card information (Visa, Mastercard), and cryptocurrency wallet addresses (USDT TRC20). 777sd does not store complete card numbers – payment data is processed via certified third-party payment processors.
- Account Credentials: Username and encrypted password. 777sd does not store passwords in plaintext.
- Communications Data: Records of your correspondence with 777sd support via live chat, email, or other channels.
2.2 Information Collected Automatically
When you access the 777sd Platform, we automatically collect certain technical and usage data, including:
- IP address, device type, operating system, and browser type and version.
- Pages visited, features accessed, time spent on the Platform, and navigation paths.
- Betting and gaming activity, including bets placed, games played, deposit and withdrawal history, and bonus usage.
- Session timestamps and login frequency.
- Referral source (if you arrived at 777sd via a linked page).
2.3 Data from Third Parties
777sd may receive personal data about you from third-party sources, including identity verification service providers, fraud prevention agencies, and payment processors, as necessary to comply with our legal and regulatory obligations.
3. How We Use Your Personal Data
777sd uses the personal data it collects for the following purposes:
- Account Management: To create and maintain your 777sd account, verify your identity and age, and manage your account settings and preferences.
- Service Delivery: To process deposits and withdrawals, settle bets, award bonuses, and provide access to all features of the 777sd Platform.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct.
- Legal and Regulatory Compliance: To comply with applicable anti-money laundering (AML), know-your-customer (KYC), and responsible gaming obligations.
- Customer Support: To respond to your enquiries, resolve complaints, and improve the quality of 777sd's support services.
- Platform Improvement: To analyse usage patterns, identify technical issues, and develop new features and products.
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time via your account settings.
- Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling and to administer self-exclusion and limit-setting tools.
4. Legal Basis for Processing
777sd processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to perform the contract between you and 777sd (i.e., to operate your account and deliver gaming services).
- Legal Obligation: Processing is required to comply with applicable AML, KYC, and responsible gaming regulations.
- Legitimate Interests: Processing is in 777sd's legitimate interests to operate a secure, fraud-free platform and to improve its services.
- Consent: For marketing communications and certain non-essential cookies, processing is based on your explicit consent, which may be withdrawn at any time.
5. Data Sharing and Disclosure
777sd does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients, strictly as necessary to deliver our services or comply with legal requirements:
- Payment Processors: JazzCash, Easypaisa, and other payment service providers require sufficient transaction data to process deposits and withdrawals on your behalf.
- Identity Verification Providers: Third-party KYC and age verification service providers process identity documents and facial verification data as required for regulatory compliance.
- Game Content Providers: Casino game studios and live dealer providers may receive anonymised player session data for quality assurance and RNG certification purposes. No personally identifiable information is transmitted to game studios without explicit necessity.
- Fraud Prevention Agencies: We may share data with industry fraud prevention and AML databases where we have reasonable grounds to suspect prohibited activity.
- Legal Authorities: We will disclose personal data to law enforcement, regulatory authorities, or courts where required to do so by law or valid legal process.
- Corporate Transactions: In the event of a merger, acquisition, or sale of 777sd's business, user data may be transferred as part of that transaction, subject to equivalent privacy protections.
Important: All third-party processors engaged by 777sd are contractually required to handle personal data in accordance with applicable data protection standards and are prohibited from using your data for their own independent purposes.
6. Cookies and Tracking Technologies
6.1 What Are Cookies
Cookies are small text files stored on your device when you visit a website. 777sd uses cookies and similar tracking technologies (including local storage and session tokens) to operate and improve the Platform.
6.2 Types of Cookies We Use
- Essential Cookies: Required for the Platform to function. These include session authentication tokens, language preferences, and security cookies. These cannot be disabled.
- Functional Cookies: Remember your account preferences, game settings, and display choices to personalise your 777sd experience.
- Analytics Cookies: Collect anonymised data about how players navigate the Platform to help us identify and fix usability issues and improve content.
- Marketing Cookies: Used where you have consented to receive personalised promotional content. These may track your activity across sessions to measure the effectiveness of 777sd's marketing efforts.
6.3 Managing Cookies
You can control non-essential cookies via the cookie preference settings within the Platform or through your browser settings. Please note that disabling certain cookies may affect the functionality of the 777sd Platform, including features such as remembered login state and personalised content.
7. Data Retention
777sd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:
- Account data is retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with applicable AML record-keeping requirements.
- Transaction records, including deposit and withdrawal history, are retained for a minimum of five (5) years.
- KYC documentation is retained for the period required by applicable regulations, typically five (5) years from the end of the business relationship.
- Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter for compliance auditing purposes.
- Support and complaints correspondence is retained for three (3) years unless a longer period is required for regulatory or legal purposes.
When personal data is no longer required, 777sd will securely delete or anonymise it in accordance with its data disposal procedures.
8. Data Security
777sd implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- SSL/TLS encryption for all data transmitted between your device and 777sd's servers.
- Encrypted storage of sensitive data including passwords (hashed) and payment information.
- Role-based access controls ensuring that staff can only access personal data necessary for their specific functions.
- OTP-based two-factor authentication for account access, providing an additional layer of security for Pakistani players.
- Regular security assessments and penetration testing of the Platform.
- Monitoring for anomalous login activity and data access patterns.
While 777sd takes data security seriously, no online platform can guarantee absolute security. You are responsible for keeping your 777sd login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.
9. Your Rights
Subject to applicable law, you have the following rights in relation to your personal data held by 777sd:
- Right of Access: You may request a copy of the personal data 777sd holds about you.
- Right to Rectification: You may request correction of inaccurate or incomplete personal data. Basic details such as your email address and phone number can be updated directly within your 777sd account settings.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to 777sd's legal retention obligations.
- Right to Restrict Processing: You may request that 777sd restrict the processing of your data in certain circumstances.
- Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request that your personal data be provided in a structured, machine-readable format.
- Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests in certain circumstances.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact 777sd support via live chat or email at the address provided in Section 13 below. We will respond to all verified requests within thirty (30) days.
10. Children's Privacy
The 777sd Platform is strictly intended for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. If 777sd becomes aware that personal data has been collected from a person under 18, we will immediately suspend the relevant account, delete the associated data, and take all necessary remedial action.
If you believe that a minor has registered a 777sd account or provided personal data to the Platform, please contact our support team immediately so that we may investigate and take appropriate action.
18+ Policy: 777sd enforces strict age verification. Registration requires confirmation that you are 18 years of age or older. Documentary age verification may be requested at any time.
11. International Data Transfers
To deliver its services to Pakistani players, 777sd may transfer personal data to servers or processors located outside Pakistan. Where such transfers occur, 777sd ensures that appropriate safeguards are in place to protect your personal data, including contractual obligations on recipients to maintain data protection standards equivalent to those described in this Policy.
By using the 777sd Platform, you consent to the transfer of your personal data outside of Pakistan where necessary for the delivery of 777sd's services.
12. Changes to This Privacy Policy
777sd reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered users via email notification or prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised.
Your continued use of the 777sd Platform following notification of any changes to this Policy constitutes your acceptance of the revised Policy. If you do not accept the updated Policy, you must cease using the Platform and contact us to close your account.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 777sd, please contact our Data Protection team:
Email: support at 777sd.app
Live Chat: Available 24/7 via your 777sd account dashboard